Privacy policy

At Your Travels Home, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you book a stay at our properties in Bucharest or Brasov.

1. Data We Collect

To facilitate your stay and comply with Romanian law, we collect the following information:

  • Identity Data: Full name, date of birth, and government-issued ID/Passport details (required for the official Romanian guest register).
  • Contact Data: Email address and phone number.
  • Financial Data: Payment card details (processed securely via our payment gateway; we do not store full card numbers).
  • Technical Data: IP address and browsing behavior on our website to improve your user experience.

2. How We Use Your Data

We process your information based on three legal grounds:

  1. Contractual Necessity: To manage your booking and provide our services.
  2. Legal Obligation: To report guest arrivals to local Romanian authorities as required by law.
  3. Legitimate Interest: To send you check-in instructions and occasional updates about our properties (you may opt-out of marketing at any time).

3. Data Sharing & Security

We do not sell your data. We only share information with essential third-party services:

  • Smoobu: Our property management system.
  • Payment Processors: Secure gateways (like Stripe or PayPal) to handle transactions.
  • Local Authorities: Only when mandated by Romanian law for security and tax purposes.

We implement robust technical measures, including SSL encryption, to ensure your data remains confidential and protected from unauthorized access.

4. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your data:

  • Access: You can request a copy of the data we hold about you.
  • Correction: You can ask us to update or fix inaccurate information.
  • Erasure: You can request that we delete your data (subject to legal retention requirements).
  • Portability: You can request your data in a structured, machine-readable format.

5. Cookies

Our website uses cookies to analyze traffic and remember your preferences. You can manage or disable cookies through your browser settings.

Contact Us

If you have any questions regarding your data or wish to exercise your rights, please contact us: Email: info@yourtravelshome.com Phone: +40750473 883 Address: Tache Ionescu 1, Bucharest, Romania